SHIPPING
We offer Fast and Free shipping on all orders within the contiguous United States. Most orders arrive in 1-2 business days with our Fast and Free shipping. We ship orders 6 days a week from our strategically placed, coast-to-coast warehouses, which we keep open late.
Orders $0.01 – $59.99
- USPS Ground Advantage (smaller items only): Free
- FedEx Ground Economy: Free
- FedEx Ground: $8.99
- Upgrade to FedEx Ground from USPS/Economy: $8.99
Orders $60.00 and up
- FedEx Ground: Free
When will I receive my shipment?
We ship orders 6 days a week -- Sunday through Friday, excluding holidays. Packages ship from our warehouses in Mississippi, Nevada, New Jersey, and Ohio. Items ship from the closest warehouse to you that has the item in stock.
Ground Shipping typically takes 1-5 business days from the date of shipment (for orders within the 48 contiguous United States). Residential ground shipments are delivered Monday through Saturday, with Sunday delivery available in some locations. Commercial ground shipments are delivered Monday - Friday. Make sure to select the proper address type for your address in checkout to avoid any delays.
Expedited Shipping (Air) is the only way to guarantee that you will receive an item within a certain time frame. Delivery dates for expedited shipping options are listed on the product page for the item in question and in the cart. All expedited shipments are delivered Monday-Friday, regardless of address type.
For customers shipping to a PO Box, the order may need to be shipped via USPS. For this reason, expected delivery dates cannot be guaranteed.
Do you ship to my location?
For most products shipping to the contiguous United States, customers may choose Ground, 2-Day Air, or 1-Day Air delivery. We also ship to Alaska and Hawaii; however, due to carrier restrictions, we cannot ground-ship to those states.
In addition, we ship to the following destinations, though some restrictions apply:
- Puerto Rico
- U.S. Territories
Puerto Rico
We ship many items to Puerto Rico. To determine if an item ships to Puerto Rico, add the item to your cart and enter your shipping zip code. Eligible items ship via International Air, and typically arrive 2-5 business days from the date of shipment.
U.S. Territories
We ship eligible products to American Samoa, the Federated States of Micronesia, Guam, the Marshall Islands, the Northern Mariana Islands, Palau, and the Virgin Islands. Eligible items typically arrive 2-7 business days from the date of shipment.
Can I change my shipping address?
We cannot change a shipping address on an order after it has shipped. If an order is returned because it couldn't be received at the listed shipping address, we will accept the return but will not refund the shipping charges.
Do you ship to PO Box addresses?
For customers shipping to a PO Box, the order may need to be shipped via USPS. For this reason, expected delivery dates cannot be guaranteed.
Which items ship immediately?
Most orders ship the same day your order is placed (Sunday-Friday) when you place a valid order before the shipping deadline.
A valid order placed before 4 p.m. EST will ship the same day. Orders placed after 4 p.m. EST will ship the next business day.
Items that ship immediately are labeled as In Stock in the cart.
Our website displays stock levels that sync almost instantly with our warehouse. We are highly confident of the status of each item when you view a page. However, we do not reserve inventory being viewed or even placed in shopping carts. So please be aware that we cannot guarantee this information until you have checked out. In particular, if you have been in the checkout area for more than about 10 minutes, we do recommend that you refresh the page to get the most current inventory prior to checking out.
What if my shipment is late?
Once an order is shipped, our carriers typically guarantee a service time for when the order will be delivered to you. Our carriers have a very good record of delivering at their promised service time. We will notify you by email of any shipping delays in transit. We will refund expedited shipping charges if the carrier's service levels for your chosen shipping method are not met.
If a product is in stock, is there any reason it will not ship immediately?
Exceptions are very unusual, but here are some examples of reasons that might prevent us from shipping immediately:
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Warehouse, call center, or web operations lose power or telecom connectivity.
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Warehouse, call center, or web operations lose capability due to adverse weather (blizzard), safety threat, or other factors.
What can I do if I don't feel you've lived up to your guarantees?
If you ever feel we have not lived up to any of our guarantees, we want to know about it -- and we want a chance to make it right. Contact Us.